At Ashiara, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or place an order on the Ashiara website, we may collect the following information:
Personal Information
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Full name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via payment gateways)
Technical Information
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IP address
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Browser type and device information
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Pages visited on our website
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Date and time of access
Order Information
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Products purchased
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Order history
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Transaction details
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Send order confirmations and updates
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Provide customer support
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Improve our website and services
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Prevent fraud and ensure transaction security
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Send promotional offers, updates, or marketing communications (only if you opt in)
3. Sharing of Information
Ashiara does not sell or rent your personal information to third parties.
Your information may only be shared with trusted partners such as:
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Payment gateway providers
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Courier and logistics partners
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IT and website service providers
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Legal authorities if required by law
These partners only receive the information necessary to perform their services.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Understand how visitors use our website
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Improve site performance and user experience
You can disable cookies in your browser settings, though some features of the website may not function properly.
5. Data Security
Ashiara takes appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
We use secure servers and trusted payment gateways to process transactions.
However, no online system can be completely secure, and users are encouraged to take precautions when sharing personal information online.
6. Third-Party Services
Our website may contain links to third-party websites or services.
Ashiara is not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.
7. Marketing Communication
With your permission, Ashiara may send you:
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Promotional emails
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Offers and discounts
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Product updates
You can unsubscribe anytime by clicking the unsubscribe link in our emails or contacting us.
8. Your Rights
You have the right to:
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Request access to your personal information
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Request correction of incorrect data
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Request deletion of your data (where applicable)
To exercise these rights, you may contact our support team.
9. Changes to This Policy
Ashiara reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact the Ashiara support team through the website support section.